Privacy Policy

1. Acknowledgment and Acceptance of Terms

True North Custom Media is committed to protecting your privacy. This Website Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website and other online properties. By accessing this True North Custom Media website or other online property, you acknowledge and fully understand True North Custom Media’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

2. Participating Merchant Policies

Related services and offerings with links from this website, including vendor sites, may have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in True North Custom Media services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

3. Information We Collect and How We Use It

True North Custom Media uses personally identifiable information you supply through the website to provide you with the service you have requested. For example, if you subscribe to any of our publications, we may use your e-mail address to send you a confirmation notice. We may also use the information to communicate with you about new products or services, and/or to improve the services that we offer by tailoring them to your needs.

True North Custom Media will use any personal information you supply through this website in accordance with this Website Privacy Statement. True North Custom Media collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. True North Custom Media also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by True North Custom Media. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by True North Custom Media for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this True North Custom Media website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through this True North Custom Media website, such information may be collected and used by others.

True North Custom Media does not sell, rent or lease its customer lists to third parties. True North Custom Media may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, True North Custom Media may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to True North Custom Media, and they are required to maintain the confidentiality of your information.


While True North Custom Media will seek to require such third parties to follow appropriate privacy policies and will not authorize them to use this information except for the express purpose for which it is provided, True North Custom Media does not bear any responsibility for any actions or policies of third parties. True North Custom Media will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on True North Custom Media or the website; (b) protect and defend the rights or property of True North Custom Media; and, (c) act under exigent circumstances to protect the personal safety of users of True North Custom Media, or the public.

In addition, we reserve the right to use the information we collect about your computer, which may at times be able to identify you, for any lawful business purpose, including without limitation to help diagnose problems with our servers, to gather broad demographic information, and to otherwise administer our Website.

While your personally identifiable information is protected, we reserve the right to use, transfer, sell, and share aggregated, anonymous data about our users as a group for any business purpose, such as analyzing usage trends and seeking compatible advertisers and partners.

In addition, as our business changes, we may buy or sell various assets. In the event all or a portion of the assets owned or controlled by True North Custom Media, its parent or any subsidiary or affiliated entity are sold, assigned, transferred or acquired by another company, the information from and/or about our website users may be among the transferred assets.

4. Use of Cookies

The True North Custom Media website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize True North Custom Media website pages, or register with this True North Custom Media website, a cookie helps True North Custom Media to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to this True North Custom Media website, the information you previously provided can be retrieved, so you can easily use the True North Custom Media website features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive feature of this website.

4. Accessing Web Account Information

We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by sending an email to info@truenorthcustom.com.

5. Changes to this Statement

True North Custom Media has the discretion to occasionally update this Website Privacy Statement. When we do, we will also revise the “updated” date at the top of this Website Privacy Statement. We encourage you to periodically review this Website Privacy Statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of this website constitutes your agreement to this Website Privacy Statement and any updates.

6. Contacting Us

If you have questions regarding our Website Privacy Statement, its implementation, failure to adhere to this Website Privacy Statement and/or our general practices, please contact us at info@truenorthcustom.com or send your comments to:

True North Custom Media
Attention: Privacy Statement Personnel
5600 Brainerd Road, Suite 1
Chattanooga, TN 37411