Privacy Policy

Updat­ed March 2020


1. Acknowledgment and Acceptance of Terms

True North Cus­tom Pub­lish­ing, LLC is com­mit­ted to pro­tect­ing your pri­va­cy. This Web­site Pri­va­cy State­ment sets forth our cur­rent pri­va­cy prac­tices with regard to the infor­ma­tion we col­lect when you or your com­put­er inter­act with our web­site and oth­er online prop­er­ties. By access­ing this True North Cus­tom Pub­lish­ing, LLC web­site or oth­er online prop­er­ty, you acknowl­edge and ful­ly under­stand True North Cus­tom Pub­lish­ing, LLC’s Pri­va­cy State­ment and freely con­sent to the infor­ma­tion col­lec­tion and use prac­tices described in this Web­site Pri­va­cy Statement.

2. Participating Merchant Policies

Relat­ed ser­vices and offer­ings with links from this web­site, includ­ing ven­dor sites, may have their own pri­va­cy state­ments that can be viewed by click­ing on the cor­re­spond­ing links with­in each respec­tive web­site. Online mer­chants and oth­ers who par­tic­i­pate in True North Cus­tom Pub­lish­ing, LLC ser­vices are encour­aged to par­tic­i­pate in indus­try pri­va­cy ini­tia­tives and to take a respon­si­ble atti­tude toward con­sumer pri­va­cy. How­ev­er, since we do not have direct con­trol over the poli­cies or prac­tices of par­tic­i­pat­ing mer­chants and oth­er third par­ties, we are not respon­si­ble for the pri­va­cy prac­tices or con­tents of those sites. We rec­om­mend and encour­age that you always review the pri­va­cy poli­cies of mer­chants and oth­er third par­ties before you pro­vide any per­son­al infor­ma­tion or com­plete any trans­ac­tion with such parties.

3. Information We Collect and How We Use It

True North Cus­tom Pub­lish­ing, LLC uses per­son­al­ly iden­ti­fi­able infor­ma­tion you sup­ply through the web­site to pro­vide you with the ser­vice you have request­ed. For exam­ple, if you sub­scribe to any of our pub­li­ca­tions, we may use your e‑mail address to send you a con­fir­ma­tion notice. We may also use the infor­ma­tion to com­mu­ni­cate with you about new prod­ucts or ser­vices, and/or to improve the ser­vices that we offer by tai­lor­ing them to your needs.
True North Cus­tom Pub­lish­ing, LLC will use any per­son­al infor­ma­tion you sup­ply through this web­site in accor­dance with this Web­site Pri­va­cy State­ment. True North Cus­tom Pub­lish­ing, LLC col­lects per­son­al­ly iden­ti­fi­able infor­ma­tion, such as your e‑mail address, name, home or work address or tele­phone num­ber. True North Cus­tom Pub­lish­ing, LLC also col­lects anony­mous demo­graph­ic infor­ma­tion, which is not unique to you, such as your ZIP code, age, gen­der, pref­er­ences, inter­ests and favorites.
There is also infor­ma­tion about your com­put­er hard­ware and soft­ware that is auto­mat­i­cal­ly col­lect­ed by True North Cus­tom Pub­lish­ing, LLC. This infor­ma­tion can include: your IP address, brows­er type, domain names, access times and refer­ring web­site address­es. This infor­ma­tion is used by True North Cus­tom Pub­lish­ing, LLC for the oper­a­tion of the ser­vice, to main­tain qual­i­ty of the ser­vice, and to pro­vide gen­er­al sta­tis­tics regard­ing use of this True North Cus­tom Pub­lish­ing, LLC web­site.
Please keep in mind that if you direct­ly dis­close per­son­al­ly iden­ti­fi­able infor­ma­tion or per­son­al­ly sen­si­tive data through this True North Cus­tom Pub­lish­ing, LLC web­site, such infor­ma­tion may be col­lect­ed and used by oth­ers.
True North Cus­tom Pub­lish­ing, LLC does not sell, rent or lease its cus­tomer lists to third par­ties. True North Cus­tom Pub­lish­ing, LLC may, from time to time, con­tact you on behalf of exter­nal busi­ness part­ners about a par­tic­u­lar offer­ing that may be of inter­est to you. In those cas­es, your unique per­son­al­ly iden­ti­fi­able infor­ma­tion (e‑mail, name, address, tele­phone num­ber) is not trans­ferred to the third par­ty. In addi­tion, True North Cus­tom Pub­lish­ing, LLC may share data with trust­ed part­ners to help us per­form sta­tis­ti­cal analy­sis, send you email or postal mail, pro­vide cus­tomer sup­port, or arrange for deliv­er­ies. All such third par­ties are pro­hib­it­ed from using your per­son­al infor­ma­tion except to pro­vide these ser­vices to True North Cus­tom Pub­lish­ing, LLC, and they are required to main­tain the con­fi­den­tial­i­ty of your infor­ma­tion.
While True North Cus­tom Pub­lish­ing, LLC will seek to require such third par­ties to fol­low appro­pri­ate pri­va­cy poli­cies and will not autho­rize them to use this infor­ma­tion except for the express pur­pose for which it is pro­vid­ed, True North Cus­tom Pub­lish­ing, LLC does not bear any respon­si­bil­i­ty for any actions or poli­cies of third par­ties. True North Cus­tom Pub­lish­ing, LLC will dis­close your per­son­al infor­ma­tion, with­out notice, only if required to do so by law or in the good faith belief that such action is nec­es­sary to: (a) con­form to the edicts of the law or com­ply with legal process served on True North Cus­tom Pub­lish­ing, LLC or the web­site; (b) pro­tect and defend the rights or prop­er­ty of True North Cus­tom Pub­lish­ing, LLCa; and, © act under exi­gent cir­cum­stances to pro­tect the per­son­al safe­ty of users of True North Cus­tom Pub­lish­ing, LLC, or the pub­lic.
In addi­tion, we reserve the right to use the infor­ma­tion we col­lect about your com­put­er, which may at times be able to iden­ti­fy you, for any law­ful busi­ness pur­pose, includ­ing with­out lim­i­ta­tion to help diag­nose prob­lems with our servers, to gath­er broad demo­graph­ic infor­ma­tion, and to oth­er­wise admin­is­ter our Web­site.
While your per­son­al­ly iden­ti­fi­able infor­ma­tion is pro­tect­ed, we reserve the right to use, trans­fer, sell, and share aggre­gat­ed, anony­mous data about our users as a group for any busi­ness pur­pose, such as ana­lyz­ing usage trends and seek­ing com­pat­i­ble adver­tis­ers and part­ners.
In addi­tion, as our busi­ness changes, we may buy or sell var­i­ous assets. In the event all or a por­tion of the assets owned or con­trolled by True North Cus­tom Pub­lish­ing, LLC, its par­ent or any sub­sidiary or affil­i­at­ed enti­ty are sold, assigned, trans­ferred or acquired by anoth­er com­pa­ny, the infor­ma­tion from and/or about our web­site users may be among the trans­ferred assets.

4. Use of Cookies

The True North Cus­tom Pub­lish­ing, LLC web­site uses “cook­ies” to help you per­son­al­ize your online expe­ri­ence. A cook­ie is a text file that is placed on your hard disk by a web page serv­er. Cook­ies can­not be used to run pro­grams or deliv­er virus­es to your com­put­er. Cook­ies are unique­ly assigned to you, and can only be read by a web serv­er in the domain that issued the cook­ie to you.
One of the pri­ma­ry pur­pos­es of cook­ies is to pro­vide a con­ve­nience fea­ture to save you time. The pur­pose of a cook­ie is to tell the web serv­er that you have returned to a spe­cif­ic page. For exam­ple, if you per­son­al­ize True North Cus­tom Pub­lish­ing, LLC web­site pages, or reg­is­ter with this True North Cus­tom Pub­lish­ing, LLC web­site, a cook­ie helps True North Cus­tom Pub­lish­ing, LLC to recall your spe­cif­ic infor­ma­tion on sub­se­quent vis­its. This sim­pli­fies the process of record­ing your per­son­al infor­ma­tion, such as billing address­es, ship­ping address­es, and so on. When you return to this True North Cus­tom Pub­lish­ing, LLC web­site, the infor­ma­tion you pre­vi­ous­ly pro­vid­ed can be retrieved, so you can eas­i­ly use the True North Cus­tom Pub­lish­ing, LLC web­site fea­tures that you cus­tomized.
You have the abil­i­ty to accept or decline cook­ies. Most Web browsers auto­mat­i­cal­ly accept cook­ies, but you can usu­al­ly mod­i­fy your brows­er set­ting to decline cook­ies if you pre­fer. If you choose to decline cook­ies, you may not be able to ful­ly expe­ri­ence the inter­ac­tive fea­ture of this website.

4. Accessing Web Account Information

We will pro­vide you with the means to ensure that per­son­al­ly iden­ti­fi­able infor­ma­tion in your web account file is cor­rect and cur­rent. You may review this infor­ma­tion by send­ing an email to

5. Changes to this Statement

True North Cus­tom Pub­lish­ing, LLC has the dis­cre­tion to occa­sion­al­ly update this Web­site Pri­va­cy State­ment. When we do, we will also revise the “updat­ed” date at the top of this Web­site Pri­va­cy State­ment. We encour­age you to peri­od­i­cal­ly review this Web­site Pri­va­cy State­ment to stay informed about how we are help­ing to pro­tect the per­son­al infor­ma­tion we col­lect. Your con­tin­ued use of this web­site con­sti­tutes your agree­ment to this Web­site Pri­va­cy State­ment and any updates.

6. Contacting Us

If you have ques­tions regard­ing our Web­site Pri­va­cy State­ment, its imple­men­ta­tion, fail­ure to adhere to this Web­site Pri­va­cy State­ment and/or our gen­er­al prac­tices, please con­tact us at or send your com­ments to:
True North Cus­tom Pub­lish­ing, LLC
Atten­tion: Pri­va­cy State­ment Per­son­nel
1301 River­front Pkwy, Suite 112
Chat­tanooga, TN 37402

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